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Data Protection

Data protection is a matter of trust, and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so, and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.

Data That We Collect

We may collect required data for opening an account in our system. Aymakan.co.sa requires full name, full contact details for opening an account.

No further data is collected unless the customer (who has an account with us) start shipping their shipments with us. During this business you have to provide collection addresses data, delivery addresses, package information etc

We will use the information you provide to enable us to process your shipments deliveries and to provide you with the services and information offered through our system and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments required by you and us; audit the downloading of data from our system; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time by contacting us at 8001111028.

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact you by email address and phone number and identify you from NAFATH.

Also, when you create the shipments we will ask you about Sender & receiver address details to pick up and deliver the shipments.

We may pass your shipments data on to a third party in order to make delivery of the shipments to the desired delivery location (for example to our courier or supplier). Your phone number may be used for notifications regarding shipment status.

Security

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through our system, we collect your personal details on a secure server. We use firewalls on our servers. We use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to share your account details with any body. We maintain physical, electronic and procedural safeguards in connection with the collection and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer

Consent

By submitting data to us or our agent or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy to verify your identity.

Revoking Consent

As every user consent to our use of your data in the manner set out in this Privacy Policy, a user can revoke his/her consent by sending an email to [email protected] or contact us here https://aymakan.com/en/contact-us

Requesting to delete your data

By submitting data to us or our agent or using the Site. This data is used to better server our customers. If a user needs to delete his/her data, then send an email to [email protected] or contact us here https://aymakan.com/en/contact-us

You can easily delete your data from our application by following these steps:

  • Log in to your account.
  • Go to your “Profile”.
  • Select “Delete Account”
  • Accept the confirm message.
  • Complete delete account by clicking delete account button.

Then your account will be deleted successfully.

Your Rights

If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes. Please contact us at 8001111028

Image Data Collection and Use

Our mobile application collects image data as part of its essential functionalities. When you use our app, you may choose to upload images (screenshots of invoice). These image files may contain metadata, which can include details about the device used to take the photo, the date and time when the photo was taken, and other similar information.

Use of Image Data:

The images and associated metadata you upload are primarily used to provide and improve the services offered through our app. They allow us to:

Deliver the core functionality of the app, such as saving the screenshot of the invoice for the user..

Enhance your user experience by personalising content and services. Detect and address technical issues to improve the app's overall performance. Ensure the safety and security of our app and our users. We do not share or sell your image data with any third parties for their advertising or marketing purposes without your explicit consent.

Primary Account Information Collection and Use

Our mobile application collects primary account information as part of its essential functionalities. Primary account information refers to the account you use to log into the app, which may include your name, email address, phone number, profile picture, and other related data.

Use of Primary Account Information:

We primarily use your primary account information to:

  • Verify your identity and manage your account.
  • Provide, personalise, and improve our services.
  • Communicate with you about the app, including updates, security alerts, and support responses.
  • Ensure the safety and security of our app and our users.

Data Sharing:

We store your primary account information at https://click.aymakan.net (our own backend server) to provide you with a seamless user experience. This assists us in delivering the core functionality of our app and improving the services offered. The data stored is for the same purpose as described in this privacy policy and is handled with the same level of security as described in the security section of this privacy policy.

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